At mae444, protecting your personal data is not a compliance afterthought — it is a core commitment. This Privacy Policy explains precisely what information we collect from Malaysian players, why we collect it, how it is used, who it is shared with, and what rights you have over your own data. Please read this document carefully before registering an account.
⚠️ 21+ Only. mae444 is strictly for playersaged 21 and above. For responsible gambling tools and support resources, visit our Responsible Gambling page.
These cards summarise the most important aspects of how mae444 handles your personal data. Full legal detail for each topic follows in the sections below.
We collect the minimum data needed to operate your account: identity details, contact information, payment records, and technical usage data. We do not collect beyond what is necessary for our stated purposes.
Your data is used to operate your account, process deposits and withdrawals via methods like Touch'n Go eWallet and DuitNow, verify identity (KYC), prevent fraud, and provide customer support. It is never sold to third parties.
We share data only with trusted service providers necessary to run the platform — payment processors, KYC verification partners, and technology suppliers — each bound by strict confidentiality obligations. Regulatory disclosures may apply under applicable law.
All data transmitted is protected by 256-bit SSL encryption. Sensitive data at rest is encrypted using industry-standard protocols. Access to player data is restricted to authorised personnel on a strict need-to-know basis.
You have the right to access, correct, or delete your personal data to restrict or object to certain processing, and to data portability. You may exercise any of these rights by contacting our support team at any time.
We use essential cookies to operate the platform and optional analytics cookies to improve our services. You can manage cookie preferences via your browser settings. We do not use cookies to build third-party advertising profiles.
This Privacy Policy ("Policy") issued by mae444 ("we", "us", "our", "the Platform") and applies to all personal data collected, processed, and stored in connection with your use of the mae444 website atmae444.cam and all associated services, games, and features.
Mae444 is committed to handling your personal data with integrity, transparency, and in accordance with applicable data protection laws and regulations. This Policy describes our practices regarding the personal data of registered players, website visitors, and any other individuals whose data we process in the course of operating the Platform.
By registering an account or using the mae444 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this Policy, you must not use the Platform.
ℹ️ Note: This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which form part of your agreement with mae444.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
Mae444 collects Personal Data through several means: directly from you during registration and account management, automatically through your use of the Platform, and from third parties such as payment service providers and KYC verification partners. The categories of data we collect are described in the table below.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID (MyKad, passport) | Registration form; KYC verification |
| Contact Data | Email address, phone number, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru) | Registration form; account settings |
| Financial Data | Payment method details (Touch 'n Go eWallet, DuitNow, FPX, Maybank account reference), transaction history, deposit and withdrawal records in MYR | Cashier interactions; payment processors |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Automatically via platform systems |
| Usage Data | Games played, bets placed, wager amounts, promotional usage, feature interactions | Automatically via platform activity logs |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support interactions |
| Verification Data | Copies of identity documents, selfies for liveness checks, proof of address documents | KYC verification process |
We do not intentionally collect special categories of sensitive Personal Data (such as health data, racial or ethnic origin, religious beliefs, or biometric data beyond identity verification requirements). If we become aware that we have inadvertently collected such data without a valid legal basis, we will delete it promptly.
Mae444 processes your Personal Data only where we have a valid lawful basis for doing so. The applicable legal bases are:
Mae444 uses your Personal Data for the following purposes:
Mae444 does not sell your Personal Data to third parties under any circumstances. We share your Personal Data only in the following limited circumstances:
We engage trusted third-party companies to provide services on our behalf. These include payment processing companies (including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX infrastructure), KYC and identity verification providers, cloud infrastructure and hosting providers, customer support platform operators, and fraud detection service providers. All Data Processors are bound by contractual obligations that restrict them to processing your data only on our instructions and in accordance with this Policy.
Where technically necessary, limited game session data may be shared with our licensed game providers (such as Pragmatic Play, Habanero, and Spadegaming) to facilitate gameplay and resolve game-related disputes. Game providers are not permitted to use this data for any purpose other than providing the game service.
Mae444 may be required to disclose your Personal Data to regulatory authorities, law enforcement agencies, or other competent bodies where required or permitted by applicable law. This includes, but is not limited to, disclosures required under AML legislation orders issued by courts of competent jurisdiction. We will notify you of any such disclosure where we are lawfully permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of mae444's business, your Personal Data may be transferred to the relevant successor entity. We will notify you of any such transfer and ensure that appropriate data protection safeguards are in place prior to any transfer of your Personal Data.
As mae444 operates under an international gaming licence framework, some of your Personal Data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to or higher than the protections afforded under applicable Malaysian data protection law.
Safeguards employed for international transfers may include contractual clauses, data processing agreements with standard data protection provisions, and transfers to jurisdictions that have been assessed as providing an adequate level of data protection. By using the mae444 Platform, you consent to such international transfers where they are necessary for the provision of our services to you.
Mae444 retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general principle, account-related Personal Data is retained for the duration of your account relationship with mae444 and for a period of up to five (5) years following account closure. Financial transaction records may be retained for longer periods where required by applicable AML or tax regulations. Technical and usage data may be retained for shorter periods depending on the purpose.
Note on Self-Exclusion Records: Where a player has requested self-exclusion from the Platform, we retain sufficient information to enforce the exclusion and to prevent re-registration for the duration of the exclusion period, even if the player requests account deletion during that period. This is a regulatory requirement under our responsible gambling obligations.
Mae444 implements a comprehensive range of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss, or destruction. Our security framework includes:
While we implement robust security measures, no method of transmission over the internet or electronic storage system is completely secure. We cannot provide an absolute guarantee of security; however, we are committed to taking all reasonable steps to protect your Personal Data.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function correctly, improve user experience, and provide information to website operators. Mae444 uses cookies and similar tracking technologies on our Platform.
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is being set. Please note that disabling certain cookies may impair the functionality of the mae444 Platform, particularly session management and account security features.
Subject to applicable law, you have the following rights in relation to the Personal Data that mae444 holds about you. To exercise any of these rights, please contact our customer support team using the contact details in Section 15 of this Policy.
Request a copy of the Personal Data we hold about you and information about how it is used.
Request correction of inaccurate or incomplete Personal Data held your account.
Request deletion of your Personal Data where it is no longer needed for the purpose for which it was collected, subject to our legal retention obligations.
Request that we restrict processing of your Personal Data in certain circumstances, such as while a correction request is being assessed.
Request a structured, machine-readable copy of Personal Data you have provided to us, where processing is based on your consent or a contract.
Object to processing based on legitimate interests or to direct marketing communications at any time.
We will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further two months, in which case we will notify you within the initial30-day period and explain the reason for the extension.
Please note that certain rights are subject to limitations under applicable law — for example, we cannot delete data that we are legally required to retain, or data that is necessary to maintain an active self-exclusion or to comply with an ongoing regulatory investigation.
⚠️ Age Restriction: The mae444 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect Personal Data from any person under the age of 21. If we become aware that we have collected Personal Data from a person under 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe we may have collected data from a minor, please contact us immediately.
All registration applications undergo age verification as part of our KYC process. Players who are found to be under the age of 21 following verification will have their account closed immediately and all deposits refunded to the original payment source, less any withdrawals that have already been processed.
The mae444 Platform may contain references to third-party payment services (such as Touch 'n Go eWallet, Boost, GrabPay, and bank services operated by Maybank, CIMB, Public Bank, and Hong Leong Bank). When you interact with these third-party services, your use is governed by their respective privacy policies, which are separate from and independent of this Policy.
Mae444 is not responsible for the privacy practices of third-party services or the content of their privacy policies. We encourage you to review the privacy policies of any third-party services you use in connection with your mae444 account.
Mae444 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered players by email and/or by posting a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to remain informed about how we handle your Personal Data. Continued use of the Platform following the effective date of any changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact the mae444 Data Protection team using the details below. We are committed to responding promptly and transparently to all privacy-related enquiries.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the mae444 Privacy Policy. If you have questions about data processed under an earlier version of this Policy, please contact us and we will clarify which version applied and how your data was handled accordingly.
Your personal data is handled with care, kept secure, and never sold. Experience Malaysia's most trusted online casino — fast, fair, and built for players aged 21 and above.
Strictly for players aged 21 and above. Gambling involves financial risk. Please gamble responsibly. If you need support, visit our Responsible Gambling page.